Carol Behne | Destination Travel Svc | Nora Springs, IA
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Sam Chen
DO NOT HIRE
Destination Weddings Travel Group Review of Carol Behne Wedding Date: 11/28/2020 I was a guest for a destination wedding that had to be rescheduled due to COVID. Carol Behne was our main point of contact. In September 2020, she sent out emails reassuring that all guests would receive refunds due to the fact that the wedding had to be rescheduled to take place during hurricane season. Refunds varied from $100-$1000, depending on the guest’s duration of stay. Here we are, in March of 2021, and still no refunds, even after multiple inquiries about them. If it wasn’t so much money, I’d write it off as a bad business transaction. But when a business promises, in writing, to provide refunds, it’s disappointing and appalling when they don’t follow through. Makes me wonder if Carol didn’t just pocket the money herself. She seems to have no clear answers for any of us. Maybe the business itself isn’t bad, but I definitely wouldn’t trust Carol Behne to be my point of contact. Her emails are littered with spelling and grammatical errors to the point that it’s difficult to understand. My friend received a refund for her trip and a confirmation from Carol after writing an honest review online. However, we have yet to see our refunds. What kind of ethical business returns a refund for one guest and not others? I would give Carol Behne a 0/5 stars if that were possible. Submit review See all 1 reviews